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Welcome to Deerness Park & Bunny Hill Health Centres

This surgery website is used to present all our patients with up to date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 

Deerness Park Health Centre

Suffolk Street
Sunderland
SR2 8AD
Tel: 0191 - 5658849

Bunny Hill Health Centre

Hylton Lane
Downhill
SR5 4BW
Tel: 0844 477 3998

Prescription Advice & Ordering call 0191 5653519 (09.00 - 13.00)

The Practice have been working with our Patient Partcipation Group with regards to our Telephone system and 0844 number and as such we are now about to sign a new contract that will change the number back to 0191 local number. The Partners would like to thank the PPG for the work they did for this project.

Engineering work has now commenced to install the new telephone system that will switch us back to an 0191 number. The switch over will happen in 2 stages and Deerness Park will move back to an 0191 number on Tuesday the 21st May and then Bunnyhill on the Thursday the 23rd May.

 

The New Numbers have now been confirmed as;

Deerness Park - 0191 5658849

Bunnyhill         - 0191 5193222

 

Patients using our web site facility Please Note. Prescription request made after 12 noon on a Friday will not be processed until Monday morning therefore your medication will not be ready for collection until the Wednesday

In attempt to reduce the number of patients failing to attend their appointments we have reduced the pre – bookable appointments from 10 days to 7.

 

Click here to view our Patient Groups Newsletter

Patient Group News Letter March 2013

 

Summary Care Record


Click for futher information regarding how your medical record may be accessed on a national database.  If you do not want to have a summary care record, you must opt out  or a record will automatically be made. You can get an opt out form here www.nhscarerecords.nhs.uk

 

(Site updated 21/05/2013)
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Noticeboard

PATIENT GROUP

If you want to join our Patient Group or you want them to raise, discuss, an issue or suggestion you may have on your behalf you can e-mail them on 

deernessppg@live.co.uk

leave a note in the box on reception 

A ppointments
The practice operates a comprehensive, urgent on the day appointments, telephone apppointments and pre-bookable appointments that are available up to Seven days in advance. We also ensure that patients who are unable to get an appointment on the day to see a GP the GP will call you this is referred to as a Triage system

Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Out of Hours
If you require an emergencycall outside the surgery opening times, please telephone either Deerness Park or Bunny Hill Primary Care Centre, where you will be given a pre-recorded message on how to contact the doctor on call.

28 Day Prescriptions

In line with guidlines on good prescribing we are moving patients to 28 day Prescriptions please see our Prescription page for furthur details

Are you a Veteran? Please let us know

Please let us know so we can update your records

The Practice has undergone its review as a Training Practice by the Northern Deanery and achieved an above average grade.

Are you a Carer? we need to know please inform the receptionist

 
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