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Welcome to Deerness Park Medical Group

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking when we are open and closed as well as letting us know any issues you have.    

 

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

 

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

The enviroment in which GPs are striving to provide services is increasingly challenging:

  • An increased demand on general practice caused by demographic changes, more complex health needs and some care moving out of hospitals is all contributing to unsustainable pressures on GP services.
  • Based on the current number of doctors working as GPs, and staff who support them in the general practice team, there are simply not enough hours in the day to meet everyone's needs.
  • GPs are struggling to recruit to vacant posts in their practices and to find locum cover so that patients can still be seen if a collegue is sick or absent.
  • The increasing demand and workload pressures are leading to low morale and stress causing many GPs to leave the profession or to consider early retirement.
  • Many GP practice buildings are old and need investment to create more room for patients to be seen or simply to make them fit for purpose.
  • GPs and their practice teams must have greater support to deliver high quality services that meet the requirementsof all their local patients.

You can register to book appointments, get repeat medication and view items such as allergies or immunisations through our online facility just click the link below and follow the instructions

  https://patient.emisaccess.co.uk

 

 

 
 

 

 TAKE OUR FREINDS & FAMILY TEST BY CLICKING ON HAVE YOUR SAY TAB

 

 

Following comments from patients, discussions with our Patient Group, there is an issues we need to address which is that patient do seem to find it difficult to get through to the practice on the telephone.

We have recently put in place a number of changes to help alleviate this problem we have:

Changed the configuration of the phone system

Seperate prescription line

GPs now use mobile phones for triage and calls to patients so that lines will not be tied up

A staff review is being undertaken so that we have sufficient resources taking phone calls at the appropriate times.

The staff review is now complete and we will be increasing our staffing levels to try and help eliviate the problems when phoning the Practice

The PPG have helped us with a short survey click here for the results PPG Access Survey OCT/2015

 

(Site updated 23/03/2016)
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