Deerness Park Medical Group - Patient Participation Group

Patient Participation Group [PPG]

Your PPG comprises of a group of volunteer patients that are members of the Practice, just like yourselves, meeting together, monthly or quarterly , with the Practice Manager. Our particular interest is the service the Practice offers and how these could be improved and made more accessible to the practice population. This also ensures that we as a patient group help improve the local community’s health and make sure the patients experience is as good as it can be. Equally, a good patient group ensures the practice remains accountable and responsive to all of its patients needs.

The Patient Group still require representatives from the younger section as well as Ethnic minority groups

If you feel you want to help develop the Practice and shape the services we deliver then please contact use by using one of the following;

deernessppg@live.co.uk
eric.harrison@gp-a89001.nhs.uk
Post or hand deliver your details direct to the surgery F.A.O Patient Participation Group
Contact the Practice Manager on 0844 477 3796

DEERNESS PARK MEDICAL GROUP

PPG

ACTION PLAN 2014/15

AIMS	WHY	HOW	WITH
Recruit New members In order to keep the PPG functioning and the representation truly representing the wider patients population, more patients need to be recruited for this group. In the survey only 16% stated they new that a group met regularly	To support PPG with new ideas and assistance Recruit new members Ensure all age groups are included. Ensure EBM are included	Posters, newsletter, jx board. Notice board, Coffee/tea events. Surveys	Commitment, support, attendance at meetings, ideas
Patients Continue to build on the work that has taken place this year and improve communications with the wider patient group.	Educate, support, inform on health matters, raise awareness of public health matters.	In person, meetings, newsletter, events, ppg post, email. Research pamphlets, coffee mornings etc. befriending groups	Research, pamphlets, coffee mornings volunteer
Networking	Make patients and other organisations aware of our PPG group	Attend other meetings, gather information	Commitment on behalf of PPG members
Build a relationship	Breakdown barriers and show patients they can help themselves	Newsletters, coffee mornings. Private and confidential	Use of room and funds for refreshment, volunteers
Coffee mornings and afternoon teas	Carers, Elderly, Bereavement, Bowel Cancer, Breast Cancer, Prostate Cancer, non smoking etc Relaxation groups.	Hold guest speaker meetings, offer support, befriend.	Room manned by PPG members with information and leaflets tea and coffee etc.
To attempt to lower the Failed to Cancel appointment or Non-Attendance rates.	Help patients understand the results of their actions and how they can help themselves.	By showing examples of past records. Show scenarios. Ask for their co-operation. Explain consequences of their actions	Newsletter, Internet, Noticeboard, JX Board.
Develop campaign for carer’s. the Practice are aware they should have in the region of 1400 careers however only 3 % of patients completing forms stated they cared for someone	Help identify carers and ensure they are aware of the support that is available to them	Dedicated campaign. Working with Sunderland East Locality to develop a carers strategy	The Practice team and CCG

OUT OF

MINUTES OF MEETING HELD 6^h August 2015

DEERNESS PARK and BUNNY HILL

PATIENT PARTICIPATION GROUP

held at Deerness Park Surgery.

PRESENT : E Harrison, K. Airson, J. Parrish, M. Patterson, P. Chapman

APOLOGIES FOR ABSENCE :

____________________________________________________________________

Informal General open floor points to discuss

Questions for 2^nd Next meeting

Ideas for Newsletter . Flu jabs, aortic anuerysms, PSA injections

Garden

Volunteers still needed for garden. Poster on PPG board

with sign up information.

Bins It was requested that M. Patterson contact the Council with a request that rubbish bins be attached to lamp posts outside the surgery and report back

Any Other Business JP mentioned McMillan Day

Date for Next Meeting Friday Thursday 15^th September, October, 10.00 Coffee. 10.30 – 12.00

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