Deerness Park Medical Group
Bunny Hill Health Centre
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Enhanced Access & Out of Hours
Non-urgent advice: Enhanced Access
Sunderland Enhanced Access Service
If you can’t get an appointment with your GP or can’t get there during the day due to work or other commitments you can use the Enhanced Access Service.
Sunderland offers extra appointments seven days a week at your local out of hours site, alternatively it may be possible to arrange an appointment at another site across the city which your practice will arrange.
Get more information about the Sunderland GP Enhanced Access Service.
Non-urgent advice: Out of Hours Emergencies
When the practice is closed, there is an out of hours emergency medical service available at all times. This service is meant for urgent and emergency problems and should not be used to avoid the inconvenience of consulting during the day. If you need out of hours help, you should telephone 111 which is a free-phone number nationwide.
Trained staff located at the call control centre will handle your enquiry.
On dialling 111 a team of fully trained advisers and experienced nurses will assess your condition and direct you to the local service that can help you best, when you need it. That could be your GP surgery, an out of hours GP, A&E, a local urgent care centre, emergency dentist or a late opening pharmacist.
The 111 service is in operation 24 hours a day, 365 days a year.
Remember the Out of Hours Service is for urgent problems only. Please do not contact the service for a second opinion or for anything which can wait until the next working day.
If you have a minor ailment you could visit your local pharmacy who will be able to provide you with some help or signpost you onto the next available service.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.